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newsletter Oct 2011
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Non-attendance for appointments
An Important Notice for Patients
Gresleydale Healthcare Centre
Welcome:
Thank you for visiting the Gresleydale Healthcare Centre website. We hope you find it beneficial and informative.
You will find a wide range of health resources to help you get the most out of the Health Services we have to offer.
We are currently registering patients who live in our catchment area .
Surgery Opening Times:
Gresleydale Healthcare Centre:
Open from 8.00am to 6.30pm Monday to Friday
Extended Hours -under discussion
Appointments:
For Information on how to make or cancel an appointment click here.
Complaint? What to do if things go wrong:
Every day, many people benefit from our services. The Partners and staff, who plan, organise and provide these services, aim to give you the very best standards. However, from time to time, things go wrong.
If you think we have not lived up to your expectations, we want to know.
Feedback forms are available from our receptionists or you may prefer to write a formal letter addressed to the Practice Manager. All complaints will be dealt in accordance with NHS Complaints Guidelines. Alternatively, you may prefer to have your complaint handled by:
Area Complaints Department, Babington Hospital, Belper, Derbyshire DE56 1WH


