What is a Case Management Register?

The main purpose of a Case Management Register is to help reduce avoidable or unplanned admissions and re-admissions to hospital.

Avoidable or unplanned admissions can be very distressing for patients and often disruptive for families and carers.

The objective is to encourage collaborative working across healthcare sectors. Your GP practice would wish you to know that your medical information will only be shared with those responsible for your healthcare needs.

Patients will be notified, in writing, if case management could benefit their current or future healthcare

Benefits to patients:

  • Your medical care will be case-managed by a named, accountable GP who will ensure that your needs and wishes are formally recorded in an individualised care plan
  • You will be contacted at least every three months to review your care plan
  • Practice staff will be aware that you are on a case management register and, should you need to speak to a clinician urgently, will arrange for a same day telephone contact with a member of the clinical team (GP or Nurse)