Care Quality Commission

Routine Inspection Report

This was a routine inspection by the Care Quality Commission (CQC) to check that essential standards of quality and safety at Gresleydale Heathcare Centre were being met. This was an announced inspection.

How the inspection was carried out

The CQC looked at the personal care or treatment records of people who use the service, carried out a visit on 20th August 2013, observed how people were being cared for and talked with people who use the service. They also talked with staff.

Patient Comments to the CQC

  • 'Was very good and I had no complaints'
  • 'Terrific as far as I am concerned'
  • 'Positive experience when attending for an emergency appointment'
  • 'The GP was attentive and listened to my concerns'
  • 'I feel listened to, and I can make suggestions about my care'
Download our CQC Inspection Report

CQC Overall Rating