Urgent Problems & Out of Hours


Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

Please only visit the A&E department if it is an emergency.

Injuries

The health centre is equipped to treat minor injuries like small cuts and joint sprains.

If the injury is more severe or may involve a broken bone then you should attend the A&E departments at Queen's Hospital, Burton Upon Trent or Royal Derby Hospital.

Current Minor Injury / A&E waiting times (live feed) can be found here.

Also in the event of poisoning or overdose you should attend the local A/E.

Urgent Problems during Surgery Hours

If you have an urgent problem during surgery hours call the health centre on 01283 227870. The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible.

Emergency Care Specialist Practitioner

We have an Advanced Nurse Practitioner (APN) who is able to prescribe. Please book with our ANP if you have an acute problem or if you have an existing problem that has significantly worsened in a short space of time both of which cannot wait until the next available routine appointment. If our ANP is unable to deal with the issue presented, i.e. if it is not an acute issue, she will advise you of what action to take which may be to book a routine appointment.

Out of hours medical service

Please phone 111 if you require non-emergency medical advice or assistance outside of the surgery opening hours.

A trained call handler will take details and advise the most appropriate course of action. If an appointment is necessary patients are seen at Swadlincote Health Centre

Swadlincote Health Centre: Opening Times

Weekday evenings 6.30pm to 10pm and 9am to 10.30 pm Saturdays, Sundays and Bank Holidays.

Extended Access Appointments

The Practice an now provide extended access to patients, including appointments at evenings and weekends to find out more contact reception on 01283 227870.